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iMacDaddy


Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine

Joined: Oct 30, 2007
Points: 110

Clumps of carpet fiber/pet hair left behind by deep cleaner.
Original Message   Feb 21, 2011 12:24 am
Today I took my Bissell deep cleaner (the commercial grade "BigGreen" Rug Doctor killer) to my parents house to do some carpet cleaning as a favor. I get there, use their Dyson DC14 to vacuum everything first, then went about carpet cleaning. Throughout the process, I noticed clumps of cat hair and carpet fibers trailing behind the Bissell on the forward passes. This led me to believe that the huge brushbar on the Bissell big green was picking up stuff the Dyson was leaving behind. Since the Dyson is seven years old at this point, do you think that it is in dire need of a brush roll replacement, belt replacement, or both? In the case of having the belt replaced along with the brushroll, I'm assuming that my parents would have to take it to a repair center since they do not have the special tools for taking the clutch apart and slipping the belt in and out. How much would such a replacement job with parts and labor generally run for? Thanks, Keith
This message was modified Feb 21, 2011 by iMacDaddy
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CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #43   Mar 4, 2011 1:27 pm
vacmanuk wrote:
Of course I guess it all depends on the amount of charges that franchises/wherever the owner purchased the appliance from are also heaping on the charge and here, we can insert ideas of independent repairers against franchise ones. I recall having constant problems with Comet staff who wouldn't drop down a £70 charge for a replacement dish for a Sharp microwave I once owned. The oven had just passed the warranty and the company just wouldn't budge on the price. In the end I contacted an independent supplier who could get the same part at far less cost. It's the independents like this who sometimes sway buyers to go with another franchise. The warranty systems they have in the UK under franchise is called "Domestic and General," and has an average charge for an extended guarantee which often runs into problems by owners, especially when the franchise haven't looked at the existing guarantee that covers the machine the buyer has paid for, often overlooking certain conditions set by the brand warranty. Sometimes it feels like a token gesture but when buyers don't research alternatives, they then get ripped off by the franchise repair costs and could have got a cheaper deal by going independent.


BEST BUY stores have been the largest retail seller of dyson vacuums in the USA.  This chain launched dysons in 2002.  However, the Best Buy stores have taken in alot of the latest bagged and bagless competitors to dyson with much sales success, I'm told.  In large part because the high prices of dysons don't sell in the current market and economy.  I'm told BEST BUY's best yearly sales of dysons was 2006 and it's been down hill dyson-wise since.  Very similar to your experiences in the UK.  Alot more less expensive vacuum options for consumers.  Plus, BEST BUY stores are struggling financially and recently losing sales to its competitors. 

Carmine D.

vacmanuk


Location: Scotland UK
Joined: May 31, 2009
Points: 1162

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #44   Mar 4, 2011 1:31 pm
CarmineD wrote:
Maybe this will asist Vacmanuk.

Let's take the 3 brands and models I indicated in my posts:  LG kompressor.  Electrolux Nimble.  Shark Navigator.  And dyson's DC07 which is discontinued.  Replaced now with DC33.  Approximate MSRP: LG Luv 200 is $300.  Electrolux is $300. Shark Navigator is $180.  DC33 is $400.  usual retail about $280 [LG 200]; Nimble still $300 but I expect will sell with at least 10 percent discounts; Shark Nav $150; DC33 sells for $319.  Warranty.  LG, 6 years. Nimble 5 years. Shark 7 years. Dyson 5 years.  All bagless.  LG offers light, cordwinder, compression technology reduces bin dumps by 1/3.  Electrolux Nimble offers maneuverabilty [like higher priced dyson ball models]. Shark allows washing of cyclones.  and maneurability.  Dyson cyclones require cleaning at $30-$50 per service.  DC33 has infamous clutch.  The comparative other models do not.  So confronted with a fix of $100 for a belt/brush on a dyson DC07 considering just the other 3 available options I listed, what would a customer do?  Add to this now, that 1/3 of bagless users [according to a Consumer Reports survey] now say it is a dirty job to dump the dirt bin?  Spend $100 plus on repair, or buy new bagless with 5-6-7 year warranty and easier and less expensive brush/belt replacement than clutched dyson?  Freedom of choice.  look at other options: Less expensive HOOVER/TTI bagged/bagless.  EUREKA, BISSELL, DIRT DEVIL, all of which are $100 or less with 2 plus years of warranty. 

Or shop at a vacuum store and buy new MIELE, RICCAR/SIMPLICITY,ORECK, SEARS, Panosonic and on and on at $300 plus rather than $100 repair for belt/brush on a 5 year or older dyson? 

Carmine D.


This doesn't assist me in a lot of ways and here's why:

  1. It isn't fair to judge an older model using the more modern versions - more modern versions that have more or increased features will sway buyers from their favourite model - or the model which has stood the test of time. 7 years in my opinion for a Dyson upright is a long time. Others may disagree.
  2. If you have a perfectly working Oreck upright Carmine, that needs something comparatively priced in parts cost and you've owned it for a long time - would you go out and buy the latest Oreck or stick with the old? As someone famous said "if it aint broke, dont fix it.' I think it applies the other way around too - especially if a vacuum cleaner has outlasted expectations or has gone through years of "abuse" due to the amount of traffic dirt it has picked up so far.
  3. Even if the list of rivals you have listed is endlessly cheaper to buy, there are other Dyson models out there which are, in my opinion are better. These rivals don't have the increased cyclone wear or filters that can be left without cleaning out. The Root Cyclones are far better than the Dual Cyclone method - which companies are now catching up on. 
  4. You have changed the subject around to a subjective opinion based on alternatives to replacing the Dyson DC07. The original member posted the query on whether it was worth spending that much money on repair. Yet, unless it has actually undergone the repair and continues to bust up after the repair cost has been paid for, then obviously the model should be replaced. If however it gives perfect performance, then I don't think spending $100 is really that much to complain about. Try $162 to $180 - because that's how much it cost US in the U.K on average to get a vacuum cleaner like the Dyson DC07 repaired.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #45   Mar 4, 2011 2:20 pm
vacmanuk wrote:
This doesn't assist me in a lot of ways and here's why:

  1. It isn't fair to judge an older model using the more modern versions - more modern versions that have more or increased features will sway buyers from their favourite model - or the model which has stood the test of time. 7 years in my opinion for a Dyson upright is a long time. Others may disagree.
  2. If you have a perfectly working Oreck upright Carmine, that needs something comparatively priced in parts cost and you've owned it for a long time - would you go out and buy the latest Oreck or stick with the old? As someone famous said "if it aint broke, dont fix it.' I think it applies the other way around too - especially if a vacuum cleaner has outlasted expectations or has gone through years of "abuse" due to the amount of traffic dirt it has picked up so far.
  3. Even if the list of rivals you have listed is endlessly cheaper to buy, there are other Dyson models out there which are, in my opinion are better. These rivals don't have the increased cyclone wear or filters that can be left without cleaning out. The Root Cyclones are far better than the Dual Cyclone method - which companies are now catching up on. 
  4. You have changed the subject around to a subjective opinion based on alternatives to replacing the Dyson DC07. The original member posted the query on whether it was worth spending that much money on repair. Yet, unless it has actually undergone the repair and continues to bust up after the repair cost has been paid for, then obviously the model should be replaced. If however it gives perfect performance, then I don't think spending $100 is really that much to complain about. Try $162 to $180 - because that's how much it cost US in the U.K on average to get a vacuum cleaner like the Dyson DC07 repaired.


The issue Vacmanuk for the dyson DC07 owner user is this: Is a belt and brush replacement on a 7 year old DC07 worth $100 repair.  Options like investing the $100 dyson repair cost into a new vacuum dyson or other with a 5-6-7 year product warranty has to factor into the decision making process.  No warranty with the dyson repair.

WRT my 4 year old ORECK XL Classic [this month makes 4 years] belts and bags have been the only expense.  Cost me $150 new, belts are $2 each and are do-it-yourself.  I change every 5-6 months.  Takes less than a minute.  Bags are $1.50 each.  I change every 2 months.  Brush roll is still like brand new.  At this rate, I'll have it 10 years before it may need replacement and it costs now $30 and it's a do-it-yourself repair.   Not the same as a dyson DC 07 repair on a 7 year old dyson for $100. 

Carmine D.

iMacDaddy


Electrolux UltraOne EL7070, Bissell BigGreen Deep Cleaning Machine

Joined: Oct 30, 2007
Points: 110

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #46   Mar 4, 2011 2:22 pm
vacmanuk wrote:
This doesn't assist me in a lot of ways and here's why:

  1. It isn't fair to judge an older model using the more modern versions - more modern versions that have more or increased features will sway buyers from their favourite model - or the model which has stood the test of time. 7 years in my opinion for a Dyson upright is a long time. Others may disagree.
  2. If you have a perfectly working Oreck upright Carmine, that needs something comparatively priced in parts cost and you've owned it for a long time - would you go out and buy the latest Oreck or stick with the old? As someone famous said "if it aint broke, dont fix it.' I think it applies the other way around too - especially if a vacuum cleaner has outlasted expectations or has gone through years of "abuse" due to the amount of traffic dirt it has picked up so far.
  3. Even if the list of rivals you have listed is endlessly cheaper to buy, there are other Dyson models out there which are, in my opinion are better. These rivals don't have the increased cyclone wear or filters that can be left without cleaning out. The Root Cyclones are far better than the Dual Cyclone method - which companies are now catching up on. 
  4. You have changed the subject around to a subjective opinion based on alternatives to replacing the Dyson DC07. The original member posted the query on whether it was worth spending that much money on repair. Yet, unless it has actually undergone the repair and continues to bust up after the repair cost has been paid for, then obviously the model should be replaced. If however it gives perfect performance, then I don't think spending $100 is really that much to complain about. Try $162 to $180 - because that's how much it cost US in the U.K on average to get a vacuum cleaner like the Dyson DC07 repaired.





Vacmanuk: I just wanted to throw in a quick comment about Root Cyclone vs. Dual Cyclone. From my experience from using (and owning) machines that featured Dual and Root Cyclone, I can't really surmise that Root Cyclone is significantly better than Dual Cyclone. First off, the evidence is on the pre-filter: compare the filter from a DC25 with that from a competitors machine that has a dual, for instance, the Electrolux Nimble. The content of dust on the filters are no more different from each other; if anything, the Nimble's filter had less dust on it.

In addition to filtration effectiveness, I recall at the time when Dyson debuted Root 8 Cyclone on the DC07 back in 2001 or so, they boasted more powerful suction as a benefit with the new system....however, we have seen airwatt ratings drop with each successive model until recently: DC07=270 AW, DC14=245 AW, DC15=220 AW, DC17=220 AW, DC18=200 AW, DC25=220 AW, DC28=245 AW, DC33=240 AW (Basically DC14 redux).
This message was modified Mar 4, 2011 by iMacDaddy
vacmanuk


Location: Scotland UK
Joined: May 31, 2009
Points: 1162

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #47   Mar 4, 2011 8:23 pm
CarmineD wrote:
The issue Vacmanuk for the dyson DC07 owner user is this: Is a belt and brush replacement on a 7 year old DC07 worth $100 repair.  Options like investing the $100 dyson repair cost into a new vacuum dyson or other with a 5-6-7 year product warranty has to factor into the decision making process.  No warranty with the dyson repair.

WRT my 4 year old ORECK XL Classic [this month makes 4 years] belts and bags have been the only expense.  Cost me $150 new, belts are $2 each and are do-it-yourself.  I change every 5-6 months.  Takes less than a minute.  Bags are $1.50 each.  I change every 2 months.  Brush roll is still like brand new.  At this rate, I'll have it 10 years before it may need replacement and it costs now $30 and it's a do-it-yourself repair.   Not the same as a dyson DC 07 repair on a 7 year old dyson for $100. 

Carmine D.


IMHO if its a base DC07, then its not worth it- but this is a brush control model - so it is worth the $100. When I come to think about it Carmine, at one point I spent around $150  equivalent on a new SEBO plug channel on the back of my Dart commercial upright. It rendered the electric floor brush useless and needed the repair. SEBO don't honour 5 year warranties with their commercial uprights because they get more wear and tear. Not worth chucking out though based on its general reliability, has lasted 6 years and top price brand new is $406-82 Are you suggesting then that I should have chucked out my old model and bought a new SEBO?
HARDSELL


Joined: Aug 22, 2007
Points: 1293

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #48   Mar 4, 2011 8:36 pm
CarmineD wrote:
The issue Vacmanuk for the dyson DC07 owner user is this: Is a belt and brush replacement on a 7 year old DC07 worth $100 repair.  Options like investing the $100 dyson repair cost into a new vacuum dyson or other with a 5-6-7 year product warranty has to factor into the decision making process.  No warranty with the dyson repair.

WRT my 4 year old ORECK XL Classic [this month makes 4 years] belts and bags have been the only expense.  Cost me $150 new, belts are $2 each and are do-it-yourself.  I change every 5-6 months.  Takes less than a minute.  Bags are $1.50 each.  I change every 2 months.  Brush roll is still like brand new.  At this rate, I'll have it 10 years before it may need replacement and it costs now $30 and it's a do-it-yourself repair.   Not the same as a dyson DC 07 repair on a 7 year old dyson for $100. 

Carmine D.


Oreck for 7  years and a $70 to maintain happy with filthy carpet.

Dyson for 7 years with $100 cost and clean carpet.   PRICELESS.
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #49   Mar 5, 2011 7:23 am
vacmanuk wrote:
IMHO if its a base DC07, then its not worth it- but this is a brush control model - so it is worth the $100. When I come to think about it Carmine, at one point I spent around $150  equivalent on a new SEBO plug channel on the back of my Dart commercial upright. It rendered the electric floor brush useless and needed the repair. SEBO don't honour 5 year warranties with their commercial uprights because they get more wear and tear. Not worth chucking out though based on its general reliability, has lasted 6 years and top price brand new is $406-82 Are you suggesting then that I should have chucked out my old model and bought a new SEBO?



In the USA Vacmanuk, the only model DC07 is [was] the clutch.  For a very short period of time, Wal*Mart sold a non-clutch model for about $320 as an exclusive model.  A brush roll and belt replacement would have been a $50 do-it-yourself job.  Worth the repair money in my opinion.  Dyson discontinued. 

In the final analysis, a repair decision is a personal and individual one. 

Carmine D.

CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #50   Mar 5, 2011 7:31 am
HARDSELL wrote:
Oreck for 7  years and a $70 to maintain happy with filthy carpet.

Dyson for 7 years with $100 cost and clean carpet.   PRICELESS.



I see you flunked math. 

Carmine D.

HARDSELL


Joined: Aug 22, 2007
Points: 1293

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #51   Mar 5, 2011 8:16 am
CarmineD wrote:
I see you flunked math. 

Carmine D.


I was simply being generous with you Carmine.  The 7 year maintenance cost on your Oreck is $91 vs $100 on the Dyson.  Luxury does cost a little more.  However it is PRICELESS.
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Clumps of carpet fiber/pet hair left behind by deep cleaner.
Reply #52   Mar 5, 2011 8:21 am
Hello VacmanuK:

Let me switch gears, no pun intended.  One of the clothes driers my wife and I had in one of our homes was a new SEARS Kenmore.  It was a no frills model that cost $250 in the 70's.  After 5 years, it stopped drying clothes.  I did some detective work and determined that it was the heating element.  My wife called and a repairmen from SEARS/independent appliance tech both wanted $100 for the in-home repair.  I bought the element for $19 OTC from a local parts store and installed myself.  A few more years later, the belt that drove the drum broke.  Tub wouldn't spin.  Again repairmen wanted $100 to fix ion the home.  I bought the belt for $8 and installed myself.  Over the years, the element continued to fail.  Poor design and placement.  Next time it was $39 to buy OTC.  Next time $59.  After 22 years, the element was a special order part andf the local appliance parts store was out of business.  Cost was over $100 to buy.  I chucked it, as you say, and replaced with a new drier for $400.

Carmine D.

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