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Acerone


Joined: Jul 25, 2007
Points: 986

Halo Vacuum... What happened to them... We now know....
Original Message   Feb 1, 2009 1:38 pm
Did they go out of business? GetHalo.com now sells only the vacuum cleaner bags...
This message was modified Feb 2, 2009 by Acerone
Replies: 33 - 35 of 35Next page of topicsPreviousAllView as Outline
hoovergroover


Joined: Jul 29, 2008
Points: 14

Re: Halo Vacuum... What happened to them... We now know....
Reply #33   Jul 24, 2009 9:36 am
CarmineD wrote:
Also at COSTCO, new [old] halo uprights for $99.<p> </p><div id="MiniBasket"></div><!-- End MiniBasket --><!-- End TopSectionContainer --><div id="ProductMainImage"><img height="300" alt="Halo UV-ST Ultraviolet Upright Vacuum" src="http://content.costco.com/Images/Content/Product/322013.jpg" width="300" border="0" name="ProductImage"/></div><div></div><div>http://www.costco.com/Browse/Product.aspx?Prodid=11299638&amp;search=halo&amp;Mo=3&amp;cm_re=1_en-_-Top_Left_Nav-_-Top_search&amp;lang=en-US&amp;Nr=P_CatalogName:BC&amp;Sp=S&amp;N=5000043&amp;whse=BC&amp;Dx=mode+matchallpartial&amp;Ntk=Text_Search&amp;Dr=P_CatalogName:BC&amp;Ne=4000000&amp;D=halo&amp;Ntt=halo&amp;No=0&amp;Ntx=mode+matchallpartial&amp;Nty=1&amp;topnav=&amp;s=1</div>

Hey guys it's been a while but I thought I'd check in... I work at a vac shop and have seen a few of these units come in for repair. So far the failures have been cord, switch and brush bearing/hair issues. Unfortunately there are no OEM parts. And their customer service by phone takes 2 weeks for a response and email takes about a week. Aside from the failures mentioned the units seem to be very sturdy, but open the hood and whoa.. looks like a problem waiting to happen.
CarmineD


Joined: Dec 31, 2007
Points: 5894

Re: Halo Vacuum... What happened to them... We now know....
Reply #34   Jul 24, 2009 12:30 pm
hoovergroover wrote:
Hey guys it's been a while but I thought I'd check in... I work at a vac shop and have seen a few of these units come in for repair. So far the failures have been cord, switch and brush bearing/hair issues. Unfortunately there are no OEM parts. And their customer service by phone takes 2 weeks for a response and email takes about a week. Aside from the failures mentioned the units seem to be very sturdy, but open the hood and whoa.. looks like a problem waiting to happen.



Hello hoovergroover:

Thanks for checking in here and updating us on the failings of the halo.

I wondered if ORECK had purchased the liabilities for parts and warranty repairs on these halos when it bought the rights.

But it appears ORECK didn't burden itself with any of the past halo ills.  Smart move on ORECK to buy just the future rights.

Eliminates competition for ORECK brand.

Carmine D.

retardturtle1


Joined: May 16, 2009
Points: 358

Re: Halo Vacuum... What happened to them... We now know....
Reply #35   Jul 24, 2009 1:33 pm
hoovergroover wrote:
Hey guys it's been a while but I thought I'd check in... I work at a vac shop and have seen a few of these units come in for repair. So far the failures have been cord, switch and brush bearing/hair issues. Unfortunately there are no OEM parts. And their customer service by phone takes 2 weeks for a response and email takes about a week. Aside from the failures mentioned the units seem to be very sturdy, but open the hood and whoa.. looks like a problem waiting to happen.
hi hoovergroover
so who makes the motor.....what is it you see that makes this a prob waiting to happen.
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