Scott3085

So I've decided to sell my Dyson DC23 Motorhead...it's just too fragile and I really don't feel it suits my home.  I have used a ton of vacuums in my life and still haven't found the "perfect" one for my new home.  I'm looking for a bagged upright that really grooms the carpet well, isn't terribly loud, and cleans up to the edge.   Lightweight would be a bonus too!   I have a Miele canister which is outstanding, but sometimes I want to be able to get through my house quickly without dragging the canister part behind me.  I had been looking at the Hoover Platinum Series bagged lightweight uprgiht and it looks like a strong contender.  I've used Dyson uprights before and found them too bulky.  My parents have a Sebo X4 which is nice but more than I'd like to spend.  Currently I'm borrowing their Kirby Ultimate G which is also too bulky.  Any suggestions from the experts?

Thanks to everyone for taking the time to give me some advice.  I did end up calling Dyson and they were great about referring me to a nearby service center to have my cleaner repaired.  I was told, depending on the problem, my repair could take anywhere from one week to over a month.  I found it quite interesting that the authorized repair center carried no actual Dyson products.  They strictly sold Miele and Sanitaire.  I think I plan on having my Dyson repaired and then I'm going to sell it.  I've been thinking about the central vac route but not sure I want to invest that much money.  Besides, my downstairs isn't that big and I think I'd go nuts with the hose.  So, given that I already own a Miele canister, and I'm going to be looking for an upright to handle strictly carpet duty.  I'll save that for another post.

I grew up with a central vac system and now that I'm in my own house I actually miss it a lot!   I think you either love or hate a CVS.   My parents have a MD Silentmaster at their house and it is a dream to use.  It is very quiet and very powerful!   It certainly made cleaning the stairs a lot easier.   My mom thinks it is priceless however my dad hates the hose which he thinks is a pain to work around.   They own a German Shepard and with that kind of hair, the HAH with Turbocat option just wouldn't work well.  They have two sets of hoses and powernozzles with an additional garage cleaning kit.   One is a Centec powernozzle similar to those found on the current Kenmore Progressive canisters.   The other one uses an old Hoover Quadraflex Powermatic that came off my mom's old Dimension canister.  With my latest Dyson purchase, I'm seriously considering going the central vac route in my townhouse.  Unfortunately, I live in a stacked townhouse arrangement so there is no basement or attic access.  Not sure how retrofitting would go for me.  In my area (Metro DC), most of my friends growing up had CVS in their homes but their parents also had a traditional upright to use for quick clean ups. 

Hi everyone, I purchased a DC 23 Motorhead back in July because up until that point, I had only great experiences with Dyson products.   Previously, I had owned a DC 07 and gifted my DC17 animal to my parents.   The canister was working great until just last week.   When I was vacuuming, the motor in the powerhead kept going on and off by itself.   I checked the brush roll and there aren't any obstructions.  The vacuum gets VERY light use as I have a Miele that is also used in the mix.   My cleaning woman also only uses her vacuum so I'm estimating that the Dyson is used maybe once every other week.   I feel that for a four month old vacuum, this kind of problem is unacceptable.  Based on my previous experiences, I hadn't been concerned about product repair.  However, now that I do have a problem, is it true that this vacuum can't be fixed by an indep. shop?   Does anyone have good customer service experiences with Dyson?  I'm tempted to sell it on Craigslist and just be done with bagless.  The thought of having to ship my vacuum to Dyson on my dime is very unappealing.  At least my Miele is 9 years old and still going strong!   Thanks for any advice.