Vacuum Cleaners Discussions

DC18

From dyson product literature:

A dyson vacuum cleaner has excellent dirt pick-up from ALL surfaces-not just carpets.

It doesn't say except some.  In fact it's one of 4 reasons dyson says customers should buy dysons.

Well, Dusty: Mr. Wordsmither, what do you think when dyson uses the collective ALL versus me?  Gets a pass?  Like LNT and BBB?

Carmine D.

Here's the flaw in your thinking, which in theory is great but practice is not.  It is legendary in the USA with the HOOVER Dial in the early 60's.  Also lauded for self-adjusting floating head.  But murder to push and pull over many of the carpets of the day.  HOOVER added a 3 position manual height adjustment within 1 year and the now famous automatic power drive shortly after.

The floating head 'sinks' into medium and high carpets [especially with backing and padding].  Making the dysons DC07 and DC14 hard to push and pull.  And setting off the clutch shut off on the brush bar. 

Carmine D.

Dusty: 

MOLE gave you the reason.  The majority of vacuum repairs come in with problems due to brush roll and belt.  Hence, the users set their vacuums to the lowest rug height to get better performance as the vacuums' service degrades.  The reason to set it higher is to make it easier to push and pull over carpets IF THE VACUUMS ARE WORKING PROPERLY.  Repairs are not!

Carmine D.

From dyson product literature:

A dyson vacuum cleaner has excellent dirt pick-up from ALL surfaces-not just carpets.

It doesn't say except some.  In fact it's one of 4 reasons dyson says customers should buy dysons.

Well, Dusty: Mr. Wordsmither, what do you think when dyson uses the collective ALL versus me?  Gets a pass?  Like LNT and BBB?

Carmine D.

My thoughts are threefold:  First:  ORECK doesn't make the written claim that it cleans excellent on ALL surfaces, like dyson does in its product literature for customers.  ALL surfaces, not just carpets.   That's false.  Why? The dyson claim implies ALL carpets.  It doesn't.  

Dyson made no false claims.  Only a moron would thinlk all carpets. 

Second:  ORECK gives a 30 day free in home trial period.  If not satisfied, send it back free of any charges.  ORECK pays the shipping back. 

Buy the Dyson at a BB and you can do tghe same thing.  Oreck is not unique here.

Finally, third:  ORECK, even the XL21 Titanium, will not work on 'really long shag style of carpet.'  I suspect most owners of these carpets know that they need a vacuum with a manual rug height adjustment.  They don't need to be told.

Why did you make this statement if you think most customers know that they need the manual adjustment?  Now you say they don't need to be told.  Another reversal on your part.

MOLE gave you the reason.  The majority of vacuum repairs come in with problems due to brush roll and belt.  Hence, the users set their vacuums to the lowest rug height to get better performance as the vacuums' service degrades.  The reason to set it higher is to make it easier to push and pull over carpets IF THE VACUUMS ARE WORKING PROPERLY.  Repairs are not!

Carmine D.

How prevalent is 'really long shag style carpet' in USA households?  Worthy of a mention on a Web Site?  No.  Certainly worthy to a buyer face to face in the store.  

See if this is correct please.  Dyson should say not effective on all carpet types and Oreck should not say this.  Does anyone see another of Carmine's double standards?

My home's highest carpet heights are medium pile wool loop with upgrade backing.  Also lower thicknesses including indoor/outdoor.  Dyson DC07 pink struck out on my wool medium loop.  How prevalent is medium pile loop with backing in USA households?  Pretty much so I'd say.  More so than really long shag in my opinion. 

It seems that the big difference in my carpet and yours is the type of material.  No Dyson ever gave a problem on mine.  I have used the DC07 on thick wool carpet at a relatives home and again no problem.

Dyson didn't work even with the dyson work arounds which the tech line spouted off like routine clockwork:  To remove the permanent gaskets from the permanent soleplate.  They encountered this problem long before I called. 

I didn't mention this, but its worthy of mention.  Before the dyson help line told me to take it back, it won't work, I was told to use the hose and a barefloor brush to vacuum the rugs.  I laughed even more than removing the permanent gaskets.  Spouted off like it was routine SOP.

Ops, there goes another dyson refurb! 

ORECK works fine for the last year.  Easy to push and pull.  A delight to use.  Goes over the barefloors, ceramic tile, by itself with no effort.  Literally.  When in the upright position, it moves across the floor by itself.  $150, 8 pounds and works great.  DC07 pink cost me $250 with all the store give backs.  Dead in the water from day one and still.  Medium pile wool loop. 

Really, a vacuum that goes over hard surfaces with ease.  Wonders never cease.  I never realized that Oreck was self propelled.  How else could it go by itself?  It is no surprise that your electric broom glides over carpet.  No suction to pull it into the carpet.

What are your thoughts on the reason dyson doesn't qualify its statement for DC07 and DC14 for ALL carpets? 

Sounds like the copied you and Oreck by not revealing the whole truth.

Carmine D.