Abby's Guide to Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more)
Username Password
Discussions Reviews More Guides

Member Profile


db_9

Name Derek
Email Address private
AIM
YIM
ICQ
Gender
Age
Location
Personal Quote
Privileges Normal user
Rank
Points 13
Number of Posts 13
Number of Reviews 0
Date Joined Dec 9, 2005
Date Last Access Feb 7, 2006 9:41 am
db_9's last  
Re: Is the service man telling a lie...
#1   Feb 2, 2006 4:12 pm
Well I wrote to Ariens one week ago today to see if they ever confronted the dealer. I have not heard back from them yet. So it seems that even the Ariens company does not care about their customers.
Re: Is the service man telling a lie...
#2   Jan 26, 2006 10:51 am
I haven't even heard back from Ariens. I am going to send another email to see if they ever confronted this dealer.
Re: Loose belt on an Arien 8526LE?
#3   Jan 22, 2006 11:29 am
Fred, I have not even heard back from them. I will probably write an email this week and ask if they contacted the dealer.
Loose belt on an Arien 8526LE?
#4   Jan 22, 2006 10:00 am
How loose should the attachment/clutch belt be when the clutch is not engaged? Once I push the clutch down the belt is nice and tight. But when I let it go it seems like the belt is just flopping around. I can already see some wear on the belt, and I just had it replaced by an unreliable dealer. See my other post for that whole other mess.
Re: Is the service man telling a lie...
#5   Jan 11, 2006 12:11 pm
Well here is the latest in my service man saga. This past Monday I made sure I got up nice and early. I grabbed my 2005 Ariens manual and headed back to the service shop when they opened. I walked in and there he was on the computer saying he was putting in the warranty claim to Ariens. Then he tells me that the way it works is that if he doesn't hear back from Ariens in 30 days the warranty claim went through. So I am thinking in my head, "I am not leaving this store until I get my refund". Then he says what he will do will refund my money, but if Ariens contacts him in the next 30 days I will have to pay him. Ya right!!!!

So I wrote to Ariens on Monday to ask how I put in a formal compaint on one of their authorized Ariens dealers. They replied to write a detailed description of my encounter. They would then forward it to the district manager of the area and they will confront the dealership. So we will see.

Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Guide   •   Discussions  Reviews  
AbbysGuide.com   About Us   Terms of Use   Privacy Policy   Contact Us
Copyright 1998-2024 AbbysGuide.com. All rights reserved.
Site by Take 42