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allenm


Joined: Dec 29, 2010
Points: 8

Recall: Toro 421Q & 421QE (38588/38589)
Original Message   Jan 19, 2011 2:07 pm
Toro will have a recall this summer (2011) for Toro 421Q & 421QE (38588/38589).  The following problem affects models made in 2009, 2010, and 2011.  Toro has learned that Ethanol (used in all gas), is deteriorating aluminum parts within the carburetor.  These deteriorating parts break off inside the carburetor creating small fragments then clog areas inside the machine (ie. fuel line).  Gas will leak out of the snow blower into (ie. your garage).  The end result (gas leak) is similar to what happened on the Toro 180 power clear, but the problem is NOT the same.  Toro is aware of the problem and said they are working on a fix to be released this summer (2011) on the Toro 421Q & 421QE (38588/38589) snow blowers. 
 
If anyone is having a gas leak now, the current fix is only temporary.
This message was modified Jan 19, 2011 by allenm
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CharlesW


Joined: Jan 9, 2011
Points: 76

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #40   Jan 31, 2011 4:55 pm
borat wrote:
Why would you go to a Toro dealership to get a valve?  You'll pay a million bucks for a $5.00 piece.  Go to any automotive outlet and buy a small plastic valve with 1/4" barbs and a couple tiny hose clamps.   I've seen some kits sold with a short length of line (12" or so) as well.  
That's easy.
My local Toro dealer is part of a well stocked hardware store and their prices are quite competitive with the box stores. In fact, I paid less there for my 421 than Home Depot had them priced at.

The fact that I would have to drive about 7 miles round trip to possibly save a buck or two was also a factor.
Add to that, he had the parts and another store might or might not have had them.

aa335: No extra tubing is needed for this installation.
borat


Joined: Nov 10, 2007
Points: 2692

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #41   Jan 31, 2011 5:10 pm
Well CharlesW, you're a luck guy.

The local Toro gouger in this town wants 400.00 more than HD for a 221QE!   A bolt that would cost fifteen cents at a hardware store will cost around $5.80 at the Toro gougership. 

I wish we had a dealership like yours......
CharlesW


Joined: Jan 9, 2011
Points: 76

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #42   Jan 31, 2011 5:16 pm
Another reason why I try to support him.
Wal-Mart, Menard's, Home Depot are my last resort, only if he doesn't have the item.
He is an independent, but buys through the Ace Hardware Group and that seems to help him a lot in his buying power.
First class operation and when he retires, it will probably be closed.
This message was modified Jan 31, 2011 by CharlesW
aa335


Joined: Nov 29, 2008
Points: 2434

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #43   Jan 31, 2011 7:37 pm
CharlesW wrote:
No, I don't, but I think it was a pretty common  shut-off for 1/4" I.D. gas line.
Just a guess, but the clamps were probably 1/2" to 5/8". Chances are 1/4" gas line is pretty much a standard O.D.size.
Again, probably pretty common since he didn't need to look anything up.

Thanks for the info.  I got all the parts I need.   They're going on the fuel line tonight.
Bill_H


Location: Maine
Joined: Jan 12, 2008
Points: 354

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #44   Jan 31, 2011 8:50 pm
aa335 wrote:
Thanks for the info.  I got all the parts I need.   They're going on the fuel line tonight.

Is your tank empty? It's actually more work to drain the tank and refill it than it is to install a shutoff. If you have gas in it, it might be easier to wait till it's empty.

But not in a blizzard!
This message was modified Jan 31, 2011 by Bill_H


Who the hell let all the morning people run things?
aa335


Joined: Nov 29, 2008
Points: 2434

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #45   Jan 31, 2011 9:08 pm
Bill_H wrote:
Is your tank empty? It's actually more work to drain the tank and refill it than it is to install a shutoff. If you have gas in it, it might be easier to wait till it's empty.

But not in a blizzard!


The tank has about two oz of fuel. I'll just drain it by making a small slit in the tubing.
borat


Joined: Nov 10, 2007
Points: 2692

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #46   Jan 31, 2011 9:25 pm
If you put the machine on it's bucket to do the work, won't  that little bit of fuel settle into a corner of the tank away from the fuel outlet? 
CharlesW


Joined: Jan 9, 2011
Points: 76

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #47   Jan 31, 2011 10:17 pm
borat wrote:
If you put the machine on it's bucket to do the work, won't  that little bit of fuel settle into a corner of the tank away from the fuel outlet? 
I had mine tipped up quite a ways, not quite to the balance point, but close and fuel still came out of the line.
I didn't fill the tank after my last use since (1) I didn't want to have a lot in it if I had the leaking problem, (2) I planned on doing the shut-off valve installation.
I just cut the line with side cutters where I wanted to put the valve then put the line into a bottle and let the gas drain into the bottle.
Even with my bad eye/hand coordination, I doubt that I spilled an ounce.
I used a quart bottle and probably drained out less than a pint.
I think the tank only holds a little over a quart so unless you just filled the tank, a quart bottle should be plenty big enough to hold what you drain out..
This message was modified Jan 31, 2011 by CharlesW
aa335


Joined: Nov 29, 2008
Points: 2434

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #48   Jan 31, 2011 10:31 pm
It's done.  Just installed the shut off valve.

Since I only have two ounces of fuel in the tank, I drained through the carb bowl.  Used a pair of utility shears to cut the tubing at 2 inches from the carb.  Then I cut 1/2" off the fuel tank side, the same distance the fuel valve occupies, so that I don't add any slack into the fuel tubing length.  Slipped two tubing clamps on, then insert the fuel valve barbs into the tubing, making sure the flow direction arrow points towards the carb.  Reposition the clamps over the barbs and I was done.  Took about 10 minutes in total to install the valve.
This message was modified Jan 31, 2011 by aa335
shark007


Joined: Feb 3, 2011
Points: 1

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #49   Feb 3, 2011 5:21 pm
Called Toro in Canada.  They have solve the leak problem on the 421q model.  As long as your serial number starts with 311.

If you have an earlier model, they recommend to bring it to the dealer.

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