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mech12


Joined: Feb 20, 2006
Points: 273

sears finding parts
Original Message   May 12, 2006 5:15 pm
  i see alot of post in regards to sears.  i work up here in minnesota and work on a lot of sears.  ive talked with my "new" customers and they are very unsatisfied with any type of sears help.   up here a customer would take his unit to sears, drop it off,  waits a month to get it back..  i have actually went to sears as the mechanic i am and talked with the saleman, of course he didnt know i was a mechanic.  he told me all kind of b/s about wher to get parts, warranty stuff.  who makes the "cratfsman" units.  neeless to say once i told him what i did for a living he was a little rude to me.       
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faithfulFrank


He is no fool who gives up what he cannot keep
to gain what he cannot lose....


Location: Batavia, N.Y.
Joined: Jan 20, 2004
Points: 1067

Re: sears finding parts
Reply #3   May 16, 2006 7:15 am
I've never ever posted anything that was rude, disrespectful, dirty, racist or anything.
I have over 1,000 posts here and have spent hours here helping others........and will continue to do so.

Respectfully, (as always)

Frank D.

Ariens 1332DLE Pro, Exmark 52" HP ZTR, Gardian Generac generator, Shindiawa T230  Excell/Honda PW, Craftsman rototiller, Favorite IPE- My Mac + Ipod- No Windoze for me!
Moderator admin


Joined: Nov 29, 2004
Points: 1030

Re: sears finding parts
Reply #4   May 16, 2006 7:40 am
Right you are Frank.  Thanks for your help.
Emmo


Joined: May 22, 2003
Points: 1065

Re: sears finding parts
Reply #5   May 16, 2006 4:23 pm
I called my long-time parts guy, Special Ed, and got his 2 cents on Sears. Here's what he had to say:

SEARS IS GREAT!!!!!!YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!




mech12


Joined: Feb 20, 2006
Points: 273

Re: sears finding parts
Reply #6   May 17, 2006 11:51 am
  does everyone here know sears DOES NOT make there own stuff.   most of the snowblowers and tractors are made by MURRAY and EHP.  they even started using MTD as a supplier.  i find it ironic some people in hear say murray units are junk, yet sears rules????    just a little input
urichardhead


Joined: May 17, 2006
Points: 1

Re: sears finding parts
Reply #7   May 17, 2006 6:29 pm
Majority of Craftsman are EHP/AYP, the better ones. Few are Murray.

SmMotorsRep


if it not broke your not trying hard enough

Location: canada,quebec
Joined: Mar 26, 2006
Points: 30

Re: sears finding parts
Reply #8   May 30, 2006 10:47 pm
Once I was on the phone with sears trying to get a part for over 2 hrs .. we talk and send faxes back and forth , with no hope in sight with craftman. I got the part from a jobber{after market} I lost 2 hrs of my day and learn a valueable lesson Mark

too many to keep track of
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