Abby’s Guide > Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) > Discussions > Is the service man telling a lie...
Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) Discussions |
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db_9
Joined: Dec 9, 2005
Points: 13
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Is the service man telling a lie...
Original Message Jan 5, 2006 1:38 pm |
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OK. I had trouble with my 1 year old Ariens 8526LE throwing snow 3 weeks ago. I did everything in the manual to try and fix it. When I took the casing off to look at the belts I noticed the belt that controls the auger was shredded. So I took it to the dealer I bought it from. It took him 3 weeks and 3 phone calls from me. He told me it is ready and that a rock was caught in the impeller. Well before I brought it to him I made sure the auger was spinning, which it was. I also looked down the shoot to see if the impeller was spinning, and it was. So if there was a rock caught in the impellar it wouldn't spin, right? Also could this cause the belt to shred? I am going there this Saturday to pick it up and let him have a piece of my mind. I also want to make sure it isn't a bigger problem, like pulleys out of line causing the belt to shred. I still have 2 years on the warranty and want to make sure this isn't a lemon.
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nor_easter
Joined: Dec 12, 2005
Points: 8
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Re: Is the service man telling a lie...
Reply #30 Jan 26, 2006 6:40 am |
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DB Has the situation with your snowblower been rectified? I've been interested to hear how your story with the dealer and Ariens ended.
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db_9
Joined: Dec 9, 2005
Points: 13
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Re: Is the service man telling a lie...
Reply #31 Jan 26, 2006 10:51 am |
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I haven't even heard back from Ariens. I am going to send another email to see if they ever confronted this dealer.
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db_9
Joined: Dec 9, 2005
Points: 13
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Re: Is the service man telling a lie...
Reply #32 Feb 2, 2006 4:12 pm |
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Well I wrote to Ariens one week ago today to see if they ever confronted the dealer. I have not heard back from them yet. So it seems that even the Ariens company does not care about their customers.
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jubol
Location: Dover, De
Joined: Oct 3, 2003
Points: 1558
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Re: Is the service man telling a lie...
Reply #33 Feb 2, 2006 4:21 pm |
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DB 9, That is why I did not buy an Ariens Snow blower. The older Ariens were great machines, but the new ones are ???????able Fred
Husqvarna STE927(11.5HP) snowblower, MTD Pro Series 18/42 Lawnmower, MTD 6.5 HP Self Prop Lawn Mower, Weedeater 1500 Blower, Web Gensis 2000
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plugger
Joined: Dec 14, 2004
Points: 39
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Re: Is the service man telling a lie...
Reply #35 Feb 2, 2006 7:09 pm |
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I can't remember the name of the company but there's a dealer in Harvard you might like. I think it's on Route 110. They seem like a good group. There's a Husqvarna dealer on the same road. I've been there a couple times and didn't care for the sales rep's attitude.
Chevy K1500, Fisher 760LD, Ariens 926LE Pro
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