That may well be bucks, but at least SEBO UK can obtain information from their German company and are usually happy to illicit info - Dyson UK admitted to me they were getting the info straight off the U.S site when I was on the phone to them. One would think for a "home UK company," that the cust services and middle management would be better clued up. Evidently not.
You would be amazed at how little info customer services staff are given. They don't really need to know about markets abroad as the customers are in the UK enquiring about products in the UK. A friend of mine works for a domestic appliance manufacturer and its the same in her company, if there is any enquiry about something abroad, they are not told. They have to search online.
I am suprised that Dyson actually admitted to having a look on the US website. They should have been more discreet about it.
