Abby’s Guide > Outdoor Power Equipment (Lawn Mowers, Snow Blowers, Chain Saws and more) > Discussions > Recall: Toro 421Q & 421QE (38588/38589)

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allenm

Joined: Dec 29, 2010
Points: 8

Recall: Toro 421Q & 421QE (38588/38589)
Original Message Jan 19, 2011 2:07 pm

Toro will have a recall this summer (2011) for Toro 421Q & 421QE (38588/38589). The following problem affects models made in 2009, 2010, and 2011. Toro has learned that Ethanol (used in all gas), is deteriorating aluminum parts within the carburetor. These deteriorating parts break off inside the carburetor creating small fragments then clog areas inside the machine (ie. fuel line). Gas will leak out of the snow blower into (ie. your garage). The end result (gas leak) is similar to what happened on the Toro 180 power clear, but the problem is NOT the same. Toro is aware of the problem and said they are working on a fix to be released this summer (2011) on the Toro 421Q & 421QE (38588/38589) snow blowers.

If anyone is having a gas leak now, the current fix is only temporary.

This message was modified Jan 19, 2011 by allenm

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allenm

Joined: Dec 29, 2010
Points: 8

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #2 Jan 19, 2011 2:49 pm

alty wrote:

Your telling me my new baby (421QE) is not perfect?! :(

That's the same model I have.......I love mine too! :)

This message was modified Jan 19, 2011 by allenm

kellyinkc

Joined: Oct 8, 2010
Points: 74

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #3 Jan 19, 2011 2:50 pm

Great, the wonderful virtues of alky in the gas. Way to go greenies!! That is why I bought the 2 stroker.

alty

Joined: Nov 1, 2010
Points: 38

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #4 Jan 19, 2011 2:54 pm

I wonder if adding Sta-bil to the gas would help at all?

Paul7

Joined: Mar 12, 2007
Points: 452

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #5 Jan 19, 2011 2:58 pm

kellyinkc wrote:

Great, the wonderful virtues of alky in the gas. Way to go greenies!! That is why I bought the 2 stroker.

Wait until the percentage goes from 10% to 15%.

allenm

Joined: Dec 29, 2010
Points: 8

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #6 Jan 19, 2011 3:05 pm

alty wrote:

I wonder if adding Sta-bil to the gas would help at all?

I ask the same question, and Toro said "No" (Sta-bil will not help).

I've owned mine for 1 month. I have always used small amount of Sta-bil in the gas. I have not had a gas leak or any other problems.

kellyinkc

Joined: Oct 8, 2010
Points: 74

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #7 Jan 19, 2011 3:09 pm

Yeah I saw that. Wonderful...
Stabil has a new product: from their site.

allenm

Joined: Dec 29, 2010
Points: 8

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #8 Jan 19, 2011 3:22 pm

kellyinkc wrote:

Yeah I saw that. Wonderful...
Stabil has a new product: from their site.

Looks like Toro customers (like me) will be heading to the store for the new Sta-Bil.

alty

Joined: Nov 1, 2010
Points: 38

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #9 Jan 19, 2011 3:56 pm

...just what the doctor ordered.

aa335

Joined: Nov 29, 2008
Points: 2434

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #10 Jan 19, 2011 4:07 pm

@allenm

Where is your source of the recall? Companies typically don't give customer inside info on when an recall will occur, even though they have plans. They let everyone know of a recall at the same time through an official bulletin.

Not busting your $#%* or anything like that. If the impending recall is not Toro's stance, existing owners of the 421Q maybe led to expect one and will be disappointed or outraged when Toro doesn't do a recall.

Steve_Cebu

Joined: Dec 17, 2009
Points: 888

Re: Recall: Toro 421Q & 421QE (38588/38589)
Reply #11 Jan 19, 2011 4:10 pm

Too bad they don't make a diesel powered snowblower. Sure it'd be tough to start in the cold but at least they don't cut your fuel. 15% ethanol means roughly 15% less mileage.

Sorry to hear that the 421/Q Toro's have a problem but at least they'll fix it. Small consolation tho.

"If you have more miles on your snow blower than your car, you live in New England." "If you can drive 75 mph through 2 feet of snow during a raging blizzard without flinching, you live in New England."

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