Vacuum Cleaners Discussions

The Dyson DC22 canister was very recently introduced in Japan. I have heard that this will make it to the US market in order to expand their canister range.

Key Features:

-Root Cyclone with Core Separation
-Dyson Digital Motor
-Stowaway Design
-Motorhead
-Pre filter rinse once every seven years

WOW,im impressed,tinted bins,what will they think of next., how about an onboard am/fm 12 disc cd player with a gps system just so you know where the housecleaner is at all times.Would it come with ONSTAR free for 1 year?.
Question for the day,how come it takes 3 months to get a telescopic wand for an oxygen,im sure that the customer must be thrilled to death about not being able to use her vacuum for 3 months..............

CUSTOMER SERVICE IS NOW WORSE THAN EVER,DOES ANYONE IN THIS BUSINESS CARE ANYMORE,OR IS IT JUST GET THE MONEY AND MOVE ON TO THE NEXT SCAM......................

 MOLE............................................................

Hello Mole:

Sounds dismal.  I would never let a regular customer

wait 3 months for a part.  NEVER.  I'd sooner take it off another

one of mine and accomodate the customer while I

waited for the parts.  I can honestly say in the 40 plus years of vacuum business

[including a warranty EUREKA dealer] I never waited that long

for a part.  NEVER.  A few weeks back order delay was the tops.  I always had

parts in stock, especially wands, to carry me over during the wait time.

Carmine D.

mole wrote:
Only 3 months?  Geez, that's pretty good.  I've had stuff on back order thru Panasonic that has taken almost 6 months to get.  Manufacturers are more concerned with getting whole goods to the market than they are parts and supplies.  Sadly, this just works in favour of the big box stores because they'll just take a unit back if there is an issue and write it off where as the small independant has to either take parts off their own machine or patiently wait while the customer takes a strip off them.

Dusty