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TinkMomZ

Name Heather Zimmerman
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Date Joined Dec 16, 2009
Date Last Access Dec 16, 2009 8:48 pm
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Re: Garry Ultra Light Upright Vacuum
#1   Dec 16, 2009 8:47 pm
Also, in their commercial. they show the Oreck Gold vs Dyson vs Garry vac. All of the comparisons are skewed (of course) for Garry. Why did they not have an example of the Oreck when emptying the bag? Why was it stated in parethenses about the weight being for the upright & canister? I know Oreck has it's faults, but after having used many other vacuums, I know it's worth saiting for Oreck to have their "sales". No vacuum is gonna be perfect, but how can you argue with warrantys that last from 1-21 years? There IS an Oreck and a payment plan for ANYONE. I'm disgusted by all the false claims Garry has made about Oreck and Dyson... and I don't even like Dyson. I would never give my CC # for automatic payments for "Free bags for life" that cost more than BUYING bags is from Oreck. Ugh!!! Vacuuming is supposed to be my peaceful time!!

cjnyusa wrote:

Well, the TV infomercial for Garry Ultra Light vacuum cleaner say they have approval from "The Carpet and Rug Institute"

When looking at the website of "The Carpet and Rug Institute" to get a list of their "Seal of Approval Products"

http://www.carpet-rug.org/commercial-customers/cleaning-and-maintenance/seal-of-approval-products/index.cfm

You won't find any mention of this product in any of the categories. That's a little strange huh?

Also, Google "Garry Vaccum Cleaner" and you won't find any web sites that provide any reviews for this product....also a little strange eh? (for a such a supposedly great product....you would expect to see some great reviews somewhere on the web, right?)

The only thing I can find on the web is one very poor review at consumer reports:

http://discussions.consumerreports.org/n/pfx/forum.aspx?tsn=1&nav=messages&webtag=cr-vaccuums&tid=152

I'm left thinking that this product is most likely a piece of garbage being touted as a cheap alternative to Oreck and Dyson, with the consumer being left to realize after the event that "Yes, it was too good to be true after all"

The sales tactics also seem a little dubious to say the least, no pricing, claims of "free bags", replacement unit with no questions if it ever goes wrong or gets damaged, but then when visiting their website, you see their warranty details which seem to contradict their advertising claims:

Limited Lifetime
Zero Maintenance Warranty


Your Garry™ vacuum is warranted to be free from defects in materials and
workmanship for five years from the original purchase date [or for the lifetime
of the original purchaser]. Should the product have a defect in materials or
workmanship, we will repair or replace it with no charge to you (a shipping and
processing fee will apply).
(Note that NO performance guarantee according to the claims in their advertising is included)

We will also provide you with unlimited Garry™
hypo-allergenic bags for life without charge to you (a shipping and processing
fee will apply).
To obtain service under warranty or to obtain Garry™
hypo-allergenic bags, simply call our customer service center toll-free at
888-544-3729. This warranty does not cover damage caused by accident,
misuse or any use other than as intended and described in the product
manual,
(seemingly different than described in their infomercial which states that no matter what, "no questions asked", a replacement vacuum will be supplied free of charge) or damage resulting from failure to maintain and clean this product
as specified in this product manual. This warranty does not apply if the
product is used in a commercial or rental application.
This warranty applies
only to the original purchaser of the Garry™ vacuum. In the event that the
current model of the Garry™ vacuum is discontinued, we reserve the right
to replace it with another vacuum. In order to obtain a replacement vacuum,
you will be required to return your damaged Garry™ vacuum to the
manufacturer. This warranty is valid only if you retain proof of purchase
from a Garry™ authorized dealer for this product
. To be certain that your
warranty claim can be processed as quickly and efficiently as possible,
please mail in the warranty card provided with your new Garry™ vacuum.
You may also register on our website at www.GarryVac.com .

Generally speaking of course you do tend to get what you pay for, and from what I can ascertain from other's comments online, this product would appear to perform substantially less than the sellers claims.

It will be interesting to see if (in time) this product receives any decent reviews from "real consumers" but until then I have serious doubts about this product and it's provenance as a real quality product.

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