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mole


.

Location: earth
Joined: Sep 30, 2007
Points: 783

THERE AT IT AGAIN
Original Message   Jul 10, 2010 8:48 am
Will someone with any influence in the industry.Please start a petition to regulate the LYING,CHEATING,DECIEVING.Con Men

Had 3 customers with in the past week wanting their Kirbys fixed for free because the sales person said it has a lifetime bumper to bumper warranty,on all parts and labor.

Please stop giving LEGIT dealers and shops a bad reputation.The public seems to lump all of us in the same catagory[And were not]

My advice is to boycott kirby and their way of doing business.Ditto for AERUS, Filterqueen, and rainbow.

Please stop this NONSENSE NOW..................

Regards

MOLE

.RANT OVER

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Venson


Joined: Jul 23, 2007
Points: 1900

Re: THERE AT IT AGAIN
Reply #12   Jul 12, 2010 10:07 pm
budmattingly wrote:
I have never had this problem with Kirby. If I want a Kirby, I try to find a distributor that is fairly large in my area. I go in and ask for the manager or service manager, either one will be able to sell you a Kirby. I tell them I have a Kirby and am looking to get a new model. They ask what I paid for my Kirby and I honestly tell them. Usually around $900.00. This is just for the Machine, attachments and shampooer. If they come fairly close they will get a deal, if not I tell them I will think about it and that usually brings them around. They will not let you buy one in the store, but bring you a brand new in a box to your house. I do tell them if it is not brand new and not demoed, I will not buy it when they bring it. I do check it out to make sure and then write them a check or use a credit card. This way I get the factory lifetime rebuild and a reasonable price. They do not have to do any work other than the paper work and I am a happy customer.

I do this when I buy a Rainbow as well. I truly do not get high pressured, since they know I came in interested to begin with. One thing, I don't go in unless I am ready to do business. If you get the service man, this also gets you faster service if you should need it.

I have had Kirby people come door to door, but I just tell them I have a Kirby and what model it is. They say thanks and go away.

At one time, I knew a small distributor, who actually let me tag along on some demo's. At the time I was thinking of selling part time after my regular job. His moto was to go in and see if he could generate some interest, if not he did the free shampoo and left. His reasoning was you are wasting your time if there is negativity right from the get go. I saw this first hand. Some people just wanted the free room shampooed and wanted you to get out asap.

Bud



Hi,

I like you're style but there is a major difference. You know what you are buying AND you know what a fair price for it is.  Thus you get resspect and no shennanegins because they know that you kow what they know..  If the buying puublic in general was the same, vacuum sales would be a completely different ball game.

Venso

Venson


Joined: Jul 23, 2007
Points: 1900

Re: THERE AT IT AGAIN
Reply #13   Jul 13, 2010 7:43 am
While we're on the topic, if anyone shows up at your door claiming to be a salesperson of anything, even if they're carrying a vacuum under each arm have them present identification.  Don't feel bad about turning away anyone who makes you uncomfortable and if they are overly persistent -- call the police.

Venson

procare


Joined: Jul 16, 2009
Points: 192

Re: THERE AT IT AGAIN
Reply #14   Jul 13, 2010 11:47 am
Severus,

    Door to door sales is a way of life that is one of the oldest professions. Farmers do it, all businesses that are dependent on business coming in on a regular basis does it. This country is based on the door to door sales efforts of salespeople.To ban all door to door sales would destroy our economy. A solicitor I am not, a salesman I am.

  I sell door to door and have found it keeps me fed as well as the people that I sell the product they make. I am licensed in every county and city I work. The fees do not come from the company but me. If the companies that their sales reps came to my door didn't have their permit to sell in my area I would turn them in and turn them away.

                                                                                                                  Procare

Walley52


Joined: Dec 4, 2014
Points: 3

Re: THERE AT IT AGAIN
Reply #15   Dec 4, 2014 1:51 am
People really need to do a little research.  It states on the Kirby web site that the warranty is for 3 years.  It also states it in the manual.  To me it is the classic line of " If it sounds too good to be true, it most likely isn't".
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