Vacuum Cleaners Discussions

Today I fortuitously stopped at the local Oreck dealer. 

Mike, the owner of several Oreck franchises and a few multi-brand stores had brought his new Edge upright from home, as stock had not arrived yet.

It has a more powerful motor, with a true  floating head. LED lights, infinite speed control AND and on-board stretch hose with a permanently attached telescopic crevice tool that is automatically active when the handle is in the upright position.  It lacks the Pilot's pivot head and the Halo's germ killing light. A model incorporating all three features is under development.  It is still easy to push, although it weighs 10 lb and requires a bit more effort than previous models.

There is a commercial OBT upright made by Stein (Sebo) that is very nice at only 450.00.  Oreck WILL be offering a bagless upright, but dealer participation is optional.  The new canister is color matched to the Edge and designed to be leaned on as the user vacuums stairs. Odd looking bare floor/crevice tool, no swivel neck. The bristles fold in to form the crevice tool, and the wand is inserted into a neck that curves more than 60 and less than 90 degrees, much like the OLD bare floor tools made of wood with the metal neck screwed on. A turbo tool is included and a dusting brush.

A cute little bagless canister is available for 49.99  Oreck has increased market share and has 89% brand recognition as a vacuum cleaner. They have become #1in  air purifier sales. (Mike did not say if that was dollar volume, or units or both.

The price of the Edge and matching canister will be about 750.00

Oreck is still marketing, still developing product, and still building a loyal customer base.

HARDSELL wrote:

Honestly, this site is an excellent place to start.  Laziness with lack of interest are excuses for saying no data is available.  Informed consumers are the vacuum industry's best customers to sell. 

Carmine D.

CarmineD wrote:

It is the SOS on this site daily.  Show me the info that would be useful in determining whether to buy a Navigator.

A well informed customer is dangerous to a self proclaimed pro.  A customer that is misinformed by a self proclaimed pro is like a fish out of water.

HARDSELL wrote:

http://www.abbysguide.com/vacuum/discussions/42930-0-1.html

A well informed vacuum buyer is the easiest customer to sell.  Match the right vacuum product to an informed vacuum buyer and it sells itself.  ORECK will always take back its new vacuums before 30 days and all the big box retailers have return policies.  Some better than others. 

Carmine D.

CarmineD wrote:

You avoided my question as usual.  What a salesman.

HARDSELL wrote:

A common vacuum consumer problem, especially for the uninformed and lazy, is not knowing what to buy.  Buyers expect the "pros" to tell them what to buy and why.  [I wonder if they make other purchases that way?]  No doubt the reason, in part, Consumer Reports has 20 million faithful monthly readers. 

BTW, I never considered myself a salesman let alone a very good one.  I was told by many customers that I was "too honest" to be a salesman for any one brand/model.   I considered myself a vacuum industry business man and sales was just one part of the business.  

Carmine D.

CarmineD wrote:
Carmine - as Ive said before, this is a Sebo commercial model based on the BS36. Weighs in at around 8.6kg. Hardly lightweight like the rest of the Oreck range.

vacmanuk wrote:

I know you did and knew you would again.  Very impressive vacuum.  The ORECK XL Pro 14T above weighs in at 19 pounds. 

Carmine D.

CarmineD wrote:

Hi carmine

Yup thats the one...looks solid. wish they woulda stayed with the oreck bag somehow...they filter great and nice size....hows it clean compared to the other  orecks.

turtle

CarmineD wrote:

You liberally spout negative comments about Dyson.  A real pro doesn't do this way.  When asked a simple question that you can't answer you always try to twist out of the hold.  Further evidence that you are lost when it comes to being a pro. I can see you are on the canvas.  Go to the corner and sit on the stool awhile.

I never expected or wanted you to tell me what to buy.  I simply asked you to refer me to the info that you said is so readilly available.  It ain't there and you fell on your rear.  More of the SOS as I said.

You once told us that you would give bad info to close a sale at week's end.  Now you say you were too honest.  I believe the first story.

HARDSELL wrote:

I didn't say I was too honest to sell one brand.... my customers did.  I sodl several brand/s and models concurrently.  Never ORECK except rebuilt/used.  I had the chance right from Dave Oreck.  But turned hiom down. 

Despite the huge mark ups on new dysons [once bragged about by a dyson fan who no longer posts here] I would never sell them unless a customer absolutely insisted.  It's never about the money from one time sales.  It's about building a lasting business realtionship with your customers.

Carmine D.