Vacuum Cleaners Discussions

The launch of the DC23 from the Canadian website is up.

Dyson DC23

Could any of you please justify the cost of this machine,Are the customers getting their moneys worth?. Does it really offer any advantages over machines that cost half the price?Other than the cyclone set up that has really nothing to do with anything,It looks like the attachments are wessel-werks, not bad.For the 749.99 price there are much better units out there.Dyson should just stop embarrising themselves by thinking the consumer just going to swallow this just because Dyson says they should.

The only thing that these prices are doing is forceing people to look elsewhere.I got news for you guys it's going to backfire on them.It already has.

And now they are turning back to the indys again,The old saying goes once bitten twice shy........

regards

MOLE

CarmineD wrote:
Hi Carmine,

The DC23 isn't a dealer exclusive in Canada and can be bought at most department stores.  The DC21's will sell, we'll probably toss in and extra attachment to the package to help them out but after that we'll be mainly DC23's for inventory and one or two DC21's in case someone wants one.

Dusty

mole wrote:

Mole:

Dusty provided the best answer to your question I've heard and read.  I posted for you.  Several times in the past I asked dyson retailers if buyers ever ask about the Consumer Reports ratings.  Most big box retailers tell me they are not allowed to quote CR.  They tell me that dyson buyers don't care what CR reports about dysons.  The word of mouth overwhelms the CR assessments.  Now dyson has the best of both worlds.  With the dyson reliability ratings [so far] showing well, dyson buyers can say, I told you so.  At least for now.

Carmine D.

Hi Carmine. You too H.S., I am going to let it out of the bag,the only thing the customer cares about is the price, if it breaks under warranty and they will the only redeeming factor is that the local dealer will handle the issues,you and i both know that dyson and hoover and some others have the shop owners trapped because of the contractual agreements,the big box stores make the sales and then use us as patsies for warranty work. I would say that most indys put competitive products on the back burner,after dealing with most EURO companies they could care less about their dealer network other than the ocaisional walk through by the regional manager which usually costs us lunch and coffee. The talk is the usual chit chat about the other stores the hardware stores that sell 5 to your 1 of products,these guys really make you feel good and then try and give you expert advice about how to run your business[business plans] which more than likely work only in favor for them not you,

Though the experience gained over the years i take these people with a grain of salt, not all i dislike but most.

The best line ever is i said to a few of these manufactures reps, If you think your so smart how come your still working[and broke] , He did not take to kindly to that and left and quit.


Carmine, I cannot sell dyson and tell my customers that we are doing them a favor,the machine is absolutely not worth the money,and most LEGIT dealers tell the customers please dont buy it from me,i really dont need the headaches down the road,it's also nice to see the customer come back later down the road and says i should have listened to you,

MOLE

mole wrote:

Mole: I agree.  With everything.  I would not sell particular vacuum brands too.  Did okay for 40 plus years.

Carmine D.

mole wrote:

Mole,

Why do so many buy Dyson if all they care about is price.  It is one of the most expensive.  Why would anyone buy a $700 electric broom (Oreck)?

HARDSELL wrote:

I can't answer the first authoritatively but a famous line from BT Barnum comes to mind.

The last is an easy one, HS.  Even I know the answer to it.  Because it [Oreck electric broom that cleans and grooms equal to a full sized upright] comes with a 21 year guaranty and free maintenance every year for life.  How many brooms do you still own and use after 21 years?  Think about how many one purchases in a lifetime.  What is the total cost?  Do they come with free maintenance for life and a 21 year guaranty?

At the turn of the 20th century, carpet sweepers were sold by comparing them to the cost of brooms.  A broom cost 25-50 cents.  A carpet sweeper usually from $1-$4 depending on the type of wood used.  Carpet sweepers according to the claims lasted indefinitely.  As opposed to brooms that wore out.

Carmine D.

Hi H.S.,Oreck is an upright just like dysons dc18, Orecks have price ranges from 200.00 up,unlike dyson whos 300 plus, Carmine is correct the oreck cleans as well as any other upright out there.Also have a 40 + year reputation behind them,Also it's made in the U.S.A. one of the few left,but thats another story for later on.

If the customer really needs and upright for their application and are shopping oreck against dyson most places that sell both will sell the oreck,and keep the jobs in this country,B.T.W. central vacuum systems cost less than a DYSON or oreck....................

mole

mole wrote:

Mole:

Sorry folks to get off subject.  And perhaps it's not off subject.  But is the subject.  Mole's observation about the vacuum industry, especially independents, is honest.  The indy dealers [thousands nationwide] sell Oreck-s in large part because they are USA made and have 45 plus years of history and sales success.  Big box retailers sell the foreign competition.  The Oreck is and always has been a top tier contender lasting a lifetime.  The big box retailers sell disposables. 

Getting back to dyson: Perhaps the reason dyson loses market share every year in it's own country of origin, the UK, is because the UK consumers disapprove of James Dyson's decision to out source jobs to foreign contractors in Malaysia.  Maybe they believe it is a socially irresponsible business decision.  Predicated on profit motives.  

Maybe that's the reason for Mr. Dyson promoting an Engineering school in the UK.  A way to give back to the UK [and try to gain back market share from the UK consumers who now shun dyson products].  Something to ponder?

Carmine D.

I said I hated the plastic used on the new Dyson wands on the DC22 and DC23 cios they are not high quality steel or the alluminium they used to use on the other teloescopic models.  Though I never liked the alluminium.  The Dyson Australia says the following. about it.

NEW! Lightweight Telescopic Wand
Glass fibre composite wand for extra strength and lightness

Why cant the UK site or brochure be more informative.