budmattingly

I finally received an answer to the bag issue. They concide that their is a problem where the inner layer overlaps and said they have taken measures to correct the problem. They assured me that it does not significantly effect the performance of the bag in any way. Obviously they will make sure the inner bag is glued at the seam and perhaps in more places along the inner bag surface. Wonder how long it will take to get the new bags in? I would imagine they will try and sell whatever stock they have before sending out the new stock.....

I guess until the bag problem is fixed, I will change it every 3 or 4 weeks, depending on use. It almost makes me want to put the perfect vacuum hepa bag in, but I don't want to void the 20 year warranty. The cardboard is thicker on the perfect vacuum bag. Don't know if this would cause a problem shutting the lid with the thicker carboard or not? Seems like it would....

Bud

Vernon,

That is where they fitted the hepa filter on the new machine.

Bud

Carmine,

I had a few bags left out of a box and also bought a new box when I purchased the vacuum. Then when I sent the bags for testing, they sent me another box. All 3 had the same issue. I also have a pro care upright. I cut one of their bags and compared it to one out of each stock I had. Procare glues their inner layer in several places including the seam where the inner layer overlaps. Aerus does not have as many glue spots and the seam where it overlaps is not glued on the seam. Thus the problem, the cyclonic action with the new more powerful motor pulls the inner layer off of an area of about 2 to 3 inches for most of the length of the bag. Obviously I don't want dust and dirt penetrating the outer bag and going through the motor. I know I have a 20 year warranty, but I have always taken very good care of my vacuums and always use the original bags that were designed for that machine. I recently purchased the new upright that matches the Lux guardian ultra. I cut the upright bag and it is the same way the canister bags are, not glued on the overlaping seam. I haven't checked it to see if the inner layer is pulling away yet. I will let you know when I do.

This kind of all started when someone on this forum asked the question. Did Aerus check the bag for performance in the new machine, since it had a more powerful motor?  I had to go look............

Sincerely,

Bud

Trebor,

For the most part I like it. The motor is very loud and high pitched. The machine needs a multiple speed motor. The suction relief does no good at all. I can't use the sidekick even with the suction relief open. Sucks upholstery and bedspreads in and stalls out the sidekick. They have a bag problem that I have brought to their attention (with their new 2 layer bag, it pulls the inner layer loose exposing a lot of the outer layer bag. I sent them two used bags at their request and they sent me a new box of bags that do the same thing. They promised to let me know their findings, but about 3 weeks ago they turned the bags over to engineering and said it would take about a week for testing. I followed up a week ago and told them I did expect a reply as to what they found. I don't think they plan on telling me anything, which po's me very much. It's obvious they have a problem.

Nice Color Combination

Comfortable Handle

Steers very well

Looks great - Nice colors

Tools store on the wand

Totally sealed system

On off switch is much better

And most importantly, it cleans very well.

Bud

Trebor,

The new lux guardiian ultra uses the Style C bag. I recently purchased one.

Sincerely,

Bud