mech12

  borat,  where do you draw the line? we are an authorized dealer for honda, toro lawnboy, murray, tec, briggs,robin subaru, kohler, dr.products, strikemaster,homelite,poulan, ryobi, mtd, swisher,bluebird, ryan, maxim,  kawasaki,      sure there are many scenarios.we service14 stores all service work is done thru this facility. we have 2 trucks able to do pickups and deliveries.  if the shop he purchasedthe unit from was reputable in anyway the would drive the 100 milesto pick the unit up.   with toro, the will cover all expenses incurred to get there equipment up and running and back to the customer.  what is your response to bringing your vehicle in with parts in a bag.  same exact thing.  too many people think that a small is just a toy and anyone can fix them.   not so.  i have customers call me in person and i will try and talk them thru different possiblities.  maybe this is what should have been done. and yes being they talked with me i would cover if needed.

  

    if customers would read the owners manual, it clearly states only authorized dealers can do repairs.  if all these people can fix stuff why is my industry always looking for mechanics. if you had a problem with your new car and started tinkering with it and brought a bag into the dealership with sensors and maybe a throttle plate would they say thanks for the help  we wont charge you.   NO WAY..  the warranty clearly states a defect in manufacturing or workmanship.  i have had some tecumseh carbs come thur leaking gas,  the rubber seat was in upside down.  warranty covered this.  lets use this as an example.. he brings this carb in to me all dissassembled... from looking at stuff in bag would i be able to determine this.. no

if you purchased this new ,  take it back or to a certified honda dealer. once you mess with it the warranty is NO GOOD.  i have had to do this in my shop,  nothing worse than the backyard guy that thinks with a book he can fix anything. i had a new unit come in and he had carb parts in a plastic bag.   he was miffed that he got charged... i voided his warranty.  tough lesson ..... 

you can goe to simplicity web page and look up manuals.  you will need an actual model number i think..

http://www.simplicitymfg.com/document/index.cfm?doc=TP_400_0825_00_IW_S_LO.pdf

check the engine housing,  older units had them stamped into the metal next to the sparkplug....  if your existing carb is adjustable,  screw on bottom you can adjust,  not just a bolt  then you need a   tec part #  31840.....