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dusty

Name Dusty
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Date Joined Feb 8, 2008
Date Last Access Yesterday 11:32 pm
dusty's last  
Re: “Anything” Dyson that makes news.
#1   Nov 3, 2008 6:39 pm
CarmineD wrote:
Wholeheartedly agree Dusty.  Like I said: For "MOST" who buy quality bagged vacuums, the yearly cost of bags are not even on the radar screen.  Not all buyers. 

BTW, glad to hear you say dyson is a niche seller.  I've said that since 2002 when it was launched.  I don't dislike 'dyson' per se.  It's a vacuum.  It's a decent bagless, save the ball dyson models and the hand held.  But dysons in general are [and have been] overpriced, overrated and overengineered.  There are many more much better vacuum choices for the same and/or less price, IMHO.  If that is what you mean when you say I dislike dyson product, then you're absolutely right and I agree.  I'm guilty of the egregious sin of disliking dyson product.  So are many many others.

What should I do for penance?  Wait: I know. I'll petition the Vatican and the Holy Father and ask that the Canon Law of the Catholic Church be amended to include an 11th Commandment.  A new beatitude:  Thou shalt love dyson!  

Carmine D.


"Most" could mean 51%.  That leaves 49% of buyers thinking twice due to the cost of consumables.    More often than not, our customers make bag and filter costs a concern no matter what machine they are buying, especially now that the economy is in the tank. 

When I say you dislike Dyson, I base this from the amount of posts where you trash the product.  You certainly put forth an anti Dyson slant.

 Not being a religious person I couldn't tell you one way or another if it's a sin not to love Dyson but I'm pretty sure the book says somewhere you get merit points for opening your heart to everybody :-)

Dusty
Re: “Anything” Dyson that makes news.
#2   Nov 3, 2008 5:46 pm
CarmineD wrote:
Now onto your fave brand:  Expensive bagless vacuums with costly filters and regular filter maintenence are a HARDSELL.  Add allergy and asthma sufferers with pets and it's MISSION IMPOSSIBLE.  Solution:  Bagged!   MIELE-S, RICCAR-S, SEBO-s, even ORECK--S.

Last time I checked, Miele, Sebo, Riccar etc also had filters that needed regular changing and are also costly to replace.  When showing these machines I am almost always asked the cost of filters and bags and contrary to what you may believe, it does make and break a sale. Just because somebody can afford a higher priced unit doesn't mean they are willing to kick out top dollar for bags and filters all the time. It all comes down to customer preference. While I understand you have a strong dislike for Dyson product, there is no shortage of others who will rave about it to anyone they meet.  In the end, it's just another vacuum that's carving out its market niche just like all the other brands before it have done.

Dusty
Re: “Anything” Dyson that makes news.
#3   Oct 26, 2008 5:52 pm
mole wrote:
Dusty, thanks for your honest reply,i'm glad your hanging in there,you offer your customers product knowledge and service to back it up,Are you selling many dc series canisters?

We have done well with the DC23's, they sell much better than the original DC21's simply because of the way they empty.  We carry both models in store but for the extra $50 the customer usually goes with the 23 every time.  As far as sales go, in the over $500 vacuum range, the Dyson canisters are second only to Riccar canisters for us.

Dusty
Re: “Anything” Dyson that makes news.
#4   Oct 26, 2008 12:37 pm
mole wrote:
Question for the VACUUM DEALERS.

Have you noticed a big drop off in customers asking questions about the DYSON brand?

Its been months since vacuum shoppers even ask us about it anymore.

Please only the true vacuum dealers reply,i dont need any biased company propoganda.

MOLE


Hi Mole,

For us, interest in Dyson is still quite high.  I would attribute this to the fact that the product is still relatively new in Canada and also we are one of the few independents to carry the product.  I'm always amused at the amount of people that stop in just to ask questions because they've seen the vacuums in the box stores but could never find anyone to help them.  I would imagine that as the years go by and people become familiar with the product it will take it's place in amongst all the other brands and there will be people that will always buy it and others that will never touch  one....just like every other brand of vacuum. 

Dusty
Re: “Anything” Dyson that makes news.
#5   Oct 26, 2008 10:56 am
CarmineD wrote:
DC24/25 are futile dyson attempts, almost 3 years after the DC15, to redesign/engineer the failed concept [ball steering/manuverabilty] into a product success.  I'm told DC18 sales are better than the new higher priced dyson ball models.  In fact, the DC18 has the end cap premier space at the BB store in NLV while the DC24/25 are relogated to the back isle.  Ironically the DC18  uses an elongated wheel very similar to the GE in the 1960's [which struck out] not a ball wheel like the newer dysons.

Speaking from our own stores sales, the DC24/25 have become our most popular (Dyson) units.  The wider stance of the 25 makes it far more stable when using the attachments and is usually the reason for the upgrade from the DC18. Where the DC18 was once our most popular machine and heavily inventoried we now only keep a couple in boxes at any given time.

End caps in stores are a funny thing.  The can be used to promote new and exciting or used to get rid of overstock and items the store is getting out of.  Having an item in prime real estate does not always mean it's more favorable. As an example (I know it's not a vacuum story but bear with me) Walmart had a flavor of jello that was discontinued...it sat on the shelf at 97 cents and didn't move at all.  It was moved to an end cap, the price  was increased to $1, it completely sold out in half a day. Inventory problem solved.  For the record, no, I did not sit in a Walmart all day and watch this happen.  My son is a manager and passed the story along.

Dusty
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